Privacy Policy
Last updated: July 11, 2026
This privacy policy ("Policy") explains how Company collects, processes, stores, and/or shares any personal data and/or other information from or about the users ("You" or "Your") via Your access on the web-based platform www.qutoai.com ("Website") or via other means, operated and managed by Quto AI ("Company" or "We"), having its official registered office address at GF-880, Gautam Marg, opp. Kurki House, Rani Sati Nagar, Nirman Nagar, Jaipur, Rajasthan 302019.
By accessing and/or using the Website, You consent to the collection, storage, disclosure, and other uses of Your information as per this Policy. You must be at least of legal age i.e. 18 years old to access the Website.
These terms are an electronic record in terms of the Information Technology Act, 2000 (including rules made thereunder) and other laws as applicable. The terms are published in accordance with Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
This Policy is a part of and should be read in conjunction with our Terms of Service. Company provides enterprise-ready AI voice agents for automated inbound and outbound phone calls assisting in lead qualification and customer interactions ("Services").
In general, You can access and browse through the Website without revealing any information about yourself. However, in the event You desire to make use of certain features of the Website, You will be required to provide the following information:
1. Website Visitors
| Data Collected | Purpose & Usage |
|---|---|
| Cookies and Log Data | We use this information to analyse and identify your behaviour and enhance the interactions you have with the Website. |
2. Registered Enterprise Users
| Data Collected | Purpose & Usage |
|---|---|
| Personal Information | Contact details such as your name, work email address, and phone number when setting up an account. |
| Speech-to-Text & Voice Input | We process any text, prompt, or audio content you input to generate natural audio responses and refine conversational capabilities. |
| Telephony & Calling Data | Names, dialed numbers, encrypted call recordings, transcripts, latency metrics, and conversation analytics. |
| Payment Details | Payment processors process billing addresses, card info, or banking details to facilitate secure payments for subscriptions and credit top-ups. |
3. Specific Processing Purposes
- Personalize User Experience: Adapting user interface, tailored analytics dashboards, and workflow recommendations.
- AI Model Refinement: Anonymized, de-identified telemetry is used to improve speech synthesis models. Google Workspace API data is strictly excluded from all training.
- Communication: Service incident alerts, security updates, scheduled reports, and customer support.
- Regulatory Adherence: Compliance with the Information Technology Act, 2000, DPDP Act, and law enforcement requests under valid judicial order.